Privacy policy
In this privacy policy (“Privacy Policy”), we aim to help you understand how we handle the information you have shared with Mixero OÜ ("Mixero," "we," or "us"), including our services, websites under the Mixero domain, our blogs, and our softwares (collectively referred to as the "Services"). By providing this information, we want to ensure you can make informed decisions about your relationship with us. We encourage you to read this policy carefully.
By using our Services, you agree to the terms and conditions outlined in this Privacy Policy. This Privacy Policy is incorporated into and forms part of our Terms of Service. Any terms used in this Privacy Policy that are defined in our Terms of Service will have the same meanings as set forth in those terms.
Your information
In order to offer our Services effectively, it is necessary for us to collect certain information from you. This enables us to better address your specific needs. Accordingly, we may gather various categories of information through the Services we offer. Please be assured that we utilize your personal information ("Personal Information") (defined as information that directly identifies or could be used to identify you personally) strictly for the purpose of delivering these Services. Additionally, we may process your Personal Information based on your consent where applicable.What you share with us
By using our Services, you may choose to provide, and we may collect, Personal Information, which may include, but is not limited to, the following:The email address provided upon subscription to our blog.
Your surname, given name, email address, (defined in our Terms of Service as Registration Data) and postal address when you establish an Account.
Payment information submitted during the purchase of a paid subscription.
Your preferred language, chosen subscription plan, billing details, account management history, and any promotional codes linked to your Account, if applicable.
All files, content, configuration parameters, and other data (defined in our Terms of Service as Assets), which includes but is not limited to photographs, audio files, production preferences, structural data, and correspondence, as well as supplementary information (e.g., musical genre or instrument type).
A list of contacts, should you permit us access to such information.
Your visitor profile of our website and blog.
All interactions with us, whether conducted via email, on our blog, or through our social media channels.
The information that you share with us through our Services.
We may also collect the following information when you use our Services:
We collect information from the devices you use to access our Services, which may include details such as your IP address, web browser, the device type, the webpage that referred you to our sites, and the identifiers associated with your devices. If you have enabled location services on your devices, we may also receive information about your geographical location.
We utilize "cookies" to gather data and enhance the functionality of our Services. A cookie is a small data file stored on your electronic device. We may employ "persistent cookies" to save your email and password for future logins to our Services. Additionally, "session identifier cookies" may be used to enable certain features of the Services, improve your overall experience, track data on Services usage (such as visit duration and user count), and optimize the marketing of our Services. Most web browsers allow you to decline cookies or request your consent before accepting them. However, if you choose not to accept cookies, certain features of our Services may not be fully available to you.
We may also combine the information collected through our Services with data gathered from other sources. For instance, if you log into your Account via Facebook, you authorize us to access information linked to your Facebook profile.
How we treat your Personal Information
We ensure that your Personal Information is used strictly when necessary to fulfill our obligations to you. Access to your Personal Information is limited solely to those employees who require it in order to carry out their duties and provide the Services to you.
Accordingly, we may utilize your Personal Information we collect in various ways to deliver the Services, including but not limited to:Authenticate your identity upon logging into your Account or the blog.
Deliver the subscription you have requested and facilitate payment processing.
Access, store, and analyze your Personal Information to enable your use of our Services.
Activate specific features, such as previews, editing tools, sharing options, and song names. For instance, if you grant us access to your contacts, we may store this information to streamline certain interactions, such as sharing your Personal Information or sending emails and invitations to engage with our Services.
Analyze usage trends and user preferences for the purpose of enhancing our Services and developing new products, features, and functionalities.
Improve the functionality and performance of the Services based on the music you upload. You, as the musician, retain ownership, copyright, and publishing rights over your music.
Respond to questions, requests for assistance, or inquiries for additional information.
Assess your needs and preferences, as well as to evaluate your level of satisfaction with our Services.
Provide updates regarding our Services, news, and events, and to follow up on offers, promotions, or contests, to the extent permitted by applicable law.
Ensure compliance with legal and regulatory obligations, where applicable.
How we may share your Personal Information
We do not sell or market your Personal Information to third parties. Your Personal Information remains entirely yours. However, in order to provide our Services, we may share certain Personal Information we collect from you under specific circumstances, including the following:Within our corporate family, including parent companies, affiliates, subsidiaries, business units, and other entities under common ownership.
To our service providers or partners, who assist us in delivering, enhancing, and promoting our Services. We disclose Personal Information to these providers and partners only as necessary for them to perform their functions, ensuring they process it under our instruction and in adherence to our Privacy Policy.
In connection with business transactions involving reorganization, mergers, asset sales, financing, or acquisitions of all or part of our operations by another entity, including during due diligence or finalization phases.
In situations where the disclosure of your information is authorized or mandated by applicable law (e.g., pursuant to a court order or in cases where an individual's life, health, or safety is at risk).
When sharing your Personal Information with third parties, we implement reasonable measures to ensure compliance with this Privacy Policy and to confirm that these parties provide adequate assurances to implement appropriate technical and organizational safeguards.
Additionally, we may share certain automatically-collected, aggregated, or otherwise non-personally-identifiable information with third parties for specific purposes, including:
To fulfill various reporting obligations;
For business or marketing purposes; or
To assist such parties in analyzing your interests, habits, and usage patterns related to specific programs, content, services, and functionalities offered through our Services.
In all instances of sharing your Personal Information, we aim to enhance our ability to improve the Services.
Your preferences
To provide you with control over how your Personal Information is shared with us, we offer several options. These include:You may have the option to access or register for the Services via third-party platforms (each referred to as an “Integrated Service”), such as your Google account, or otherwise permit an Integrated Service to provide us with Personal Information or other data. By authorizing a connection with an Integrated Service, you grant us permission to access and store your name, email address(es), and any additional information that the Integrated Service shares with us, and to use and disclose this information in accordance with this Privacy Policy. We encourage you to review and adjust your privacy settings on each Integrated Service to determine what information is shared with us and to modify these settings according to your preferences. Please carefully review each Integrated Service’s terms of service and privacy policies before utilizing their services to connect with our Services.
You can edit your contact information and language preferences at any time to ensure your Personal Information remains accurate and up-to-date;
You can change your password at any time;
You can subscribe to or unsubscribe from promotional offers as desired;
You can securely log out of your Account by selecting the “Log Out” option in the settings page of your Account;
You can request the deletion of your Account at any time in the settings page of your Account.
Our websites and blogs may contain links to third-party websites, such as Facebook, Twitter, Tumblr, Instagram, and others. We do not have control over, nor can we be held responsible for, the privacy practices of these third parties. Some features, like data sharing, may allow you to grant these third parties access to your information, for instance, through API interfaces. Please note that how these third parties manage your information is governed by their own privacy policies. Additionally, please be aware that any information you share in public forums, such as our blogs or social media platforms, may be read, collected, and used by anyone. It is important to exercise caution when you share Personal Information in these public spaces.
How we manage your Personal Information
Mixero may store or process your Personal Information in countries outside your country of residence, where we have facilities or engage third-party service providers. By using our Services, you consent to the transfer of your Personal Information to such countries. As a result, your Personal Information may be subject to data protection and privacy laws that differ from those in your country. While your Personal Information is stored in other countries, it is governed by the laws of the country in which it is held, and may be subject to disclosure to government authorities, courts, law enforcement, or regulatory agencies in accordance with those laws. However, our handling of your Personal Information will always adhere to the standards outlined in this Privacy Policy. If applicable, we will also comply with the requirements of the General Data Protection Regulation (GDPR), ensuring that adequate protections are in place for the transfer of Personal Information from the EU/EEA to a third country. Additionally, your Personal Information may be stored locally on the devices you use to access our Services.
We retain your Personal Information for as long as necessary to provide you with the Services or as mandated by applicable laws, regulations, or government directives. If you choose to delete your Account, we will also delete all of your Personal Information. However, please be advised that:There may be a delay in the removal of your Personal Information from our servers and backup systems;
Certain legal obligations may require us to retain specific information;
For Free Accounts, we reserve the right to delete your Account if it remains inactive, with no access to our Services, for a period of twelve (12) consecutive months. Prior to Account deletion, we will issue a notice to your registered email address.
Children
Our Services are not designed for children under the age of thirteen (13), and we do not knowingly collect any Personal Information from children under thirteen (13). If we become aware that we have inadvertently collected Personal Information from a child under the age of thirteen (13) without obtaining prior consent from a parent or guardian, we will take appropriate steps to promptly delete that Personal Information.Security
To safeguard the Personal Information you provide, we adhere to generally accepted industry standards during both transmission and after we receive it. We implement appropriate physical, technical, and administrative measures to protect your Personal Information against accidental or unlawful destruction, loss, unauthorized alteration, disclosure, access, misuse, and any other unlawful processing. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your Personal Information, we cannot guarantee or warrant its absolute security. Any transmission or storage of your Personal Information on our Services is done at your own risk. Additionally, we cannot ensure that your Personal Information may not be accessed, disclosed, altered, or destroyed due to a breach of our safeguards. If you suspect that your Personal Information has been compromised, please contact us immediately as outlined in the "Contact" section. In the event of a security breach, we will notify you and relevant authorities as required by applicable law.Right to access and correct
Your Personal Information is entirely yours, and you retain the right to access or request corrections to any of the Personal Information you have shared with us at any time. To do so, simply contact us in writing with your request.
Pursuant to the General Data Protection Regulation (GDPR), you may be entitled to additional rights, including:The right to withdraw consent to processing when processing is based on your consent.
The right to access your Personal Information and certain supplementary information, subject to specific conditions.
The right to object to unlawful data processing, under certain conditions.
The right to request the deletion of your Personal Information, under certain circumstances.
The right to request restrictions on the processing of your Personal Information, if you believe processing is beyond the legitimate grounds, is no longer necessary, is conducted unlawfully, or if you consider your Personal Information to be inaccurate.
The right to data portability, enabling you to obtain, copy, or transfer your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format, subject to certain conditions.
The right to object to automated decision-making processes that may have legal or significant effects on you, where applicable.
The right to file a complaint with data protection authorities.
For further information on your rights under the GDPR, please refer to the European Commission’s Data Protection page: https://gdpr.eu/tag/gdpr/
Update
Our Privacy Policy may be updated from time to time as Mixero evolves. However, this does not mean that your Personal Information will be put at risk. If any changes are made, we will post a notice on our websites to inform you of the date when the amendments will take effect. We recommend regularly checking our websites to stay informed of any potential updates. By continuing to use our Services after the updated Privacy Policy comes into effect, you are acknowledging and accepting the changes. The date of the most recent update can be found at the bottom of this page.Contact
If you have any comments, questions, or inquiries regarding this Privacy Policy or your Personal Information, or if you wish to obtain information about our policies and practices concerning any service providers, please contact us by mail or email using the following contact information:
Mixero OÜ (16839963)